Black flat screen POS monitor

Have you ever wondered how cash registers work? A cash register is one of the first things that greet you when you’re checking your items out of a store. Buying a cash register—or better yet, a point-of-sale (POS) system—for your business looks simple on the surface, but more thought should be put into it. There are a number of factors you should consider to choose the right POS tech for your store.

The features—what do you need?

POS systems can be used in a wide range of applications. There are ones designed for the retail industry and others are for use in healthcare applications. You should know which POS features your business needs to buy a proper system for it. The systems in the retail business are different from the ones in healthcare, so that’s a start on what you need to consider. Consider that in hospitality, for example, your POS system will likely need to be spill-resistant, and able to be used with wet hands.

Usability—how easy is it to use?

Businesses run on efficiency. The faster it is to use a POS, the better. You should consider this when building up your POS system; an employee that can work quickly and efficiently on a POS is good for business, while one that spends a long time learning and adjusting can hinder the business’ progress. But we don’t want speed just within the UI. Connection speeds matter too, and can make a vital difference on the bottom line.

Ease of learning—how quickly can it be mastered?

There will come a time when you have to replace a former employee with a new one. Training will come sooner or later; for this purpose, it’s important to have a POS that’s easy to learn and master than one that’s complicated. Training is a serious drain on a business’ income and each training session that you do with a new hire will keep on draining your business.

Communication—seamless integration

A good POS system is one that can integrate into a network easily. With an increasing reliance on the Internet of Things (IoT), POS systems need to be able to connect to an establishment’s network without much fuss. It saves time and can also contribute to doing things in a faster way, allowing you to dedicate more time to growing your business instead of mastering technology.

Customer support—easy problem resolution

A POS system isn’t only hardware and software; it’s also a contract between you and the company that provides it. When you rent or buy a POS system, consider dealing with a company that has good aftersales service. This is crucial especially if your employees are still learning the ropes. It would be great to have a team from the POS manufacturers supporting your staff on their first day with the POS system.

If you are looking for a POS system, then talk to the experts

If you’re looking for POS systems to use in your business, look no further than POS Technology. Our point-of-sale cash registers and systems are guaranteed to create solutions, not problems. For more information, contact us today or check out our product range!

Man Using Paywave for Christmas Spending

Everybody knows that Christmas is when people are most generous, clamouring to buy the perfect gifts for all their family, friends, loved ones, and even strangers. And for many businesses, it also means picking up the pace in terms of stock, service, and even payment methods. Nothing is worse than losing customers due to long queues, because humans can be naturally impatient. If we can all grab a quicker option, chances are we will! To make the most out of the increased business pace that the holidays bring, contactless payment solutions are the answer.

Contactless payment solutions have been around in New Zealand for a while. But if you’re one of those people who still haven’t committed to upgrading your EFTPOS machine to accommodate the new Tap & Go Contactless Paywave Software, you may want to know what a contactless Christmas really means for Christmas spending, and for your business.

Speed Up the Transaction Process

Most new technologies will always try to speed up their respective processes – and it’s no different for EFTPOS machines and their paywave capabilities. It’s all in the name “tap and go”! No more awkward moments where your customer tries to remember their correct pin after punching in the wrong one, and no more trying to work out change after those odd discounts. They simply tap their paywave cards to the machine and they can go their own way, happy with their quick purchases, eradicating the need for typing in PINs or scribbling signatures.

Less Queues, More Customers

It’s fast for customers, but also very fast for businesses. This swift transaction process lets businesses serve more customers – significantly reducing queue lengths and queue waits. More often than not, EFTPOS terminals with contactless technology have quicker connections than their non-paywave counterparts as well, speeding up electronic transactions overall – it’s up to 7 times faster than traditional chip and PIN transactions.

Decrease Cash Handling

With more and more people opting to pay through paywave, the less a business needs to handle cash. This is very helpful for businesses – the less cash you handle, the better. There’s much more room for human error if customers use cash to pay, such as counting the wrong change or accepting the wrong amount of money in the first place. It also decreases the amount of time and human labour needed to count and process cash during end-of-day or when closing up shop.

Customers Will Spend More

According to research, credit card purchases average at $66, while cash transactions average at around $17 – that’s more than twice as much credit card purchases compared to cash payments. This statistic is especially inspiring during Christmas, when people are keener to spend hard-earned money on their loved ones for various presents and stocking-fillers. And with the convenience offered by contactless payments as mentioned above, you can be sure that you’ll see an increase in customer spending this Christmas.

 

Talk to us today about getting your POS system upgraded to include contactless paywave and tap your way to a special Christmas with POSTECHNOLOGY!